Privacy policy
Last updated: October 2025
Thank you for visiting JaneysJewellery (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store.
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device.
Additionally, when you make a purchase or attempt to make a purchase, we collect the following personal information:
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Name
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Billing and shipping address
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Payment information (processed securely via Stripe)
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Email address
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Phone number
We refer to this as “Order Information.”
2. How We Use Your Information
We use your personal information to:
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Process and fulfill your orders, including payments, shipping, and confirmations
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Communicate with you regarding your order or any issues
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Improve our website and services
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Comply with legal and tax obligations
3. Sharing Your Information
We share your information with trusted third parties to help us operate our business, such as:
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Shopify, our eCommerce platform provider
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Stripe, to securely process your payments
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Delivery partners, who will handle shipping and delivery once selected
We do not sell or rent your personal data to third parties.
4. Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, analyze site traffic, and improve functionality.
You can manage or disable cookies through your browser settings, but some features of the site may not work properly without them.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations.
When you place an order, we will keep your Order Information for our records unless and until you ask us to delete it.
6. Your Rights (UK & EU Customers)
If you are a UK or EU resident, you have the right to:
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Access the personal information we hold about you
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Request correction, update, or deletion of your data
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Withdraw consent for data use (where applicable)
To exercise these rights, please contact us at info@janeysjewellery.co.uk